{"id":18368,"date":"2026-04-06T08:51:35","date_gmt":"2026-04-06T06:51:35","guid":{"rendered":"https:\/\/koningdrone.be\/?post_type=product&#038;p=18368"},"modified":"2026-07-29T13:00:37","modified_gmt":"2026-07-29T11:00:37","slug":"dji-care-ent-basic-h30t","status":"publish","type":"product","link":"https:\/\/dev2.koningdrone.nl\/de\/produkt\/dji-care-ent-basic-h30t\/","title":{"rendered":"DJI Pflege Ent. Basic H30T"},"content":{"rendered":"<h3>DJI Pflege Ent. Basic H30T<\/h3>\n<p>DJI Care Enterprise Basic H30T is een professioneel serviceplan dat speciaal is ontworpen voor de DJI Zenmuse H30T payload. Dit digitale product biedt essenti\u00eble bescherming en serviceondersteuning vanaf het moment dat de payload wordt geactiveerd. Het plan wordt gekoppeld aan het apparaat en zorgt voor een eenvoudige en betrouwbare dekking zonder complexe installatie.<\/p>\n<p>Het is ideaal voor professionals die werken met thermische en multisensor payloads in sectoren zoals openbare veiligheid, inspectie en industri\u00eble toepassingen, waar betrouwbaarheid en minimale downtime essentieel zijn.<\/p>\n<h4>Leistung und Funktionalit\u00e4t<\/h4>\n<p>DJI Care Enterprise Basic biedt dekking voor accidentele schade tijdens normaal gebruik, waaronder crashes, waterschade, signaalinterferentie en gebruikersfouten. Binnen de looptijd van het plan zijn maximaal twee vervangingen mogelijk tegen een vaste servicekost per vervanging.<\/p>\n<p>Dit zorgt ervoor dat je snel weer operationeel bent na een incident, waardoor stilstand tot een minimum wordt beperkt en je workflows effici\u00ebnt blijven. Het plan biedt daarnaast extra zekerheid bij intensief professioneel gebruik en helpt onderhoudskosten voorspelbaar te houden.<\/p>\n<p>Daarnaast profiteer je van snelle serviceafhandeling via DJI Care Express en ondersteuning via offici\u00eble DJI servicekanalen, wat bijdraagt aan een vlotte en effici\u00ebnte herstelprocedure.<\/p>\n<p><a href=\"https:\/\/dev1.koningdrone.nl\/wp-content\/uploads\/2026\/04\/DJI-Care-Ent.-Basic-H30T-scaled.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-471645 aligncenter\" src=\"https:\/\/dev1.koningdrone.nl\/wp-content\/uploads\/2026\/04\/DJI-Care-Ent.-Basic-H30T-300x200.jpg\" alt=\"DJI Care Ent. Basic H30T\" width=\"300\" height=\"200\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<h4>Verarbeitungsqualit\u00e4t und Design<\/h4>\n<p>Als digitaal serviceproduct is DJI Care Enterprise Basic volledig ge\u00efntegreerd binnen het DJI ecosysteem. De cloudgebaseerde registratie en koppeling zorgen voor een naadloze gebruikerservaring zonder fysieke installatie of extra configuratie.<\/p>\n<p>Het plan is flexibel inzetbaar en geschikt voor zowel individuele operators als grotere professionele drone- en payloadworkflows.<\/p>\n<h4>Warum Sie es brauchen<\/h4>\n<p>DJI Care Enterprise Basic H30T ist unverzichtbar f\u00fcr Profis, die ihre Zenmuse H30T Nutzlast vor unerwarteten Sch\u00e4den sch\u00fctzen wollen. Es gibt Ihnen Sicherheit, reduziert betriebliche Risiken und stellt sicher, dass Sie nach Zwischenf\u00e4llen schnell wieder auf Kurs kommen k\u00f6nnen.<\/p>","protected":false},"excerpt":{"rendered":"<ul>\n<li>Unverzichtbarer Schutz vor Unfallsch\u00e4den f\u00fcr die Zenmuse H30T Nutzlast<\/li>\n<li>Bis zu 2 Ersetzungen innerhalb der Laufzeit des Tarifs m\u00f6glich<\/li>\n<li>Automatische Aktivierung in Verbindung mit der Nutzlast ohne manuelle Schritte<\/li>\n<li>Schnelle Serviceabwicklung \u00fcber DJI Care Express<\/li>\n<li>Erh\u00f6ht die Zuverl\u00e4ssigkeit und Kontinuit\u00e4t im Thermo- und Multisensorbetrieb<\/li>\n<\/ul>","protected":false},"featured_media":18369,"template":"","meta":{"_acf_changed":false},"product_brand":[],"product_cat":[175,288,1583],"product_tag":[],"class_list":["post-18368","product","type-product","status-publish","has-post-thumbnail","product_cat-alle-care-refresh","product_cat-dji-h30-series","product_cat-dji-matrice-400","pa_brand-dji","pa_producttype-serviceplan","first","outofstock","taxable","shipping-taxable","purchasable","product-type-simple"],"acf":{"in-the-box":"<table>\n<tbody>\n<tr>\n<td>Digitaal product<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","specifications":"<table>\n<tbody>\n<tr>\n<td>Product<\/td>\n<td>DJI Care Ent. Basic H30T<\/td>\n<\/tr>\n<tr>\n<td>EAN<\/td>\n<td>6941565986429<\/td>\n<\/tr>\n<tr>\n<td>Serviceperiode<\/td>\n<td>1 jaar<\/td>\n<\/tr>\n<tr>\n<td>Comprehensive After-Sales Services<\/td>\n<td>\n<div>\n<div>Vernieuw uw DJI Care Enterprise Plus en geniet van nog een jaar onbeperkte gratis reparaties binnen de dekkingslimiet en meerdere exclusieve voordelen.<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td>Accidentele Schade Dekking<\/td>\n<td>\n<div>\n<div>DJI Care Enterprise Plus biedt onbeperkte gratis reparaties binnen de dekkingsperiode, inclusief schade door ongelukken zoals crashes, waterschade, signaalinterferentie en bedieningsfouten.<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td>Onbeperkt Aantal Gratis Reparaties<\/td>\n<td>Ja<\/td>\n<\/tr>\n<tr>\n<td>Sneller Vliegen met Gratis Verzending<\/td>\n<td>\n<div>\n<div>DJI Care Enterprise dekt verzendkosten voor het versturen en terug ontvangen van reparatieservices, voor een handige en effici\u00ebnte service-ervaring.<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<div>\n<div>*Beschikbaar in regio\u2019s gedekt door DJI Care Enterprise. Extra kosten buiten de dekking zijn voor de gebruiker.<\/div>\n<\/div>\n<\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","compatibility":"<table>\n<tbody>\n<tr>\n<td>DJI Zenmuse H30T<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","compatibele_producten":"","release_date":"","videos":"","faq":"<h3>DJI Care Enterprise<\/h3>\n<details>\n<summary style=\"margin-bottom: 20px;\">What is DJI Care Enterprise?<\/summary>\n<p>DJI Care Enterprise is an after-sales service plan specially designed for DJI Enterprise products, allowing you to fly with peace of mind without worrying about accidental damage. DJI Care Enterprise offers three packages that provide tailor-made and comprehensive services based on your needs:<\/p>\n<p>DJI Care Enterprise Basic<br \/>\nFor accidental damage to DJI Enterprise products during normal use and operation within the coverage period, two replacements are offered, and each replacement costs a small additional fee.DJI has the right to require you to send back such components or reject your DJI Care Enterprise service request<\/p>\n<p>DJI Care Enterprise Plus<br \/>\nFor accidental damage to DJI Enterprise products during normal use and operation within the coverage period, a free repair or replacement service is available, provided that your total coverage amount is sufficient for the deduction of a fee equivalent to the damage assessment cost. Shared coverage can be extended to other DJI Enterprise devices bound to DJI Care Enterprise Plus within 30 calendar days after the first activation and binding.<\/p>\n<p>DJI Care Enterprise Basic (2-Year Plan)<br \/>\nFor accidental damage to DJI Enterprise products during normal use and operation within the coverage period, up to four replacements are offered by paying certain replacement service fee. In addition, official warranty is provided for the covered components during the validity period of the service plan.<\/p>\n<\/details>\n<details>\n<summary style=\"margin-bottom: 20px;\">What are the coverage periods of DJI Care Enterprise?<\/summary>\n<p>DJI Care Enterprise Basic<br \/>\nThe 12-month service period comes into effect at 0:00 on the start date and expires at 24:00 on the expiration date, as specified in the service agreement.<\/p>\n<p>DJI Care Enterprise Plus<br \/>\nThe 12-month service period comes into effect at 0:00 on the start date and expires at 24:00 on the expiration date, as specified in the service agreement.<\/p>\n<p>DJI Care Enterprise Basic (2-Year Plan)<br \/>\nThe 24-month service period comes into effect at 0:00 on the start date and expires at 24:00 on the expiration date, as specified in the service agreement.<\/p>\n<p>* Even if the benefits of your DJI Care Enterprise have already been used up before expiration, the renewed DJI Care Enterprise service plan will not come into effect in advance.<\/p>\n<\/details>\n<details>\n<summary style=\"margin-bottom: 20px;\">In what countries and regions is DJI Care Enterprise available?<\/summary>\n<p>The service plans are available in the U.S., Canada, the UK, EU countries, Switzerland, Norway, Liechtenstein, Iceland, Serbia, Monaco, Australia, Japan, South Korea, Mexico, Hong Kong and Mainland China.<br \/>\nThe supported regions and version of the service plan may vary slightly for certain models.<\/p>\n<\/details>\n<details>\n<summary style=\"margin-bottom: 20px;\">Which product models are supported by DJI Care Enterprise?<\/summary>\n<p>&lt;<a href=\"https:\/\/terra-1-g.djicdn.com\/ec87c1e7d4f54fe68e93b898600862db\/DJI%20Care%20Enterprise\/Supported%20Aircraft\/Supported%20Aircraft-EN.pdf\" target=\"\u201c_blank\u201d\">click here&gt;<\/a><\/p>\n<\/details>\n<details>\n<summary style=\"margin-bottom: 20px;\">What components are covered by DJI Care Enterprise?<\/summary>\n<p>&lt;<a href=\"https:\/\/terra-1-g.djicdn.com\/ec87c1e7d4f54fe68e93b898600862db\/DJI%20Care%20Enterprise\/Covered%20Components\/Covered%20Components-EN.pdf\" target=\"\u201c_blank\u201d\">click here&gt;<\/a><\/p>\n<\/details>\n<details>\n<summary style=\"margin-bottom: 20px;\">What is the Service Fees for DJI Care Enterprise?<\/summary>\n<p>(1) Replacement Fee and Coverage Amount<br \/>\n\u2460 For the DJI Care Enterprise Basic or DJI Care Enterprise Basic (2-Year Plan) service plan, you need to pay a small replacement fee. Please\u00a0<a href=\"https:\/\/terra-1-g.djicdn.com\/ec87c1e7d4f54fe68e93b898600862db\/DJI%20Care%20Enterprise\/Replacement%20fee\/DJI%20Care%20Enterprise%20Replacement%20Fee.pdf\" target=\"\u201c_blank\u201d\">click here<\/a>\u00a0for more details on the replacement fee.<\/p>\n<p>\u2461 For the DJI Care Enterprise Plus, you will not have to pay any additional fees if the replacement cost is within the coverage amount. Please\u00a0<a href=\"https:\/\/terra-1-g.djicdn.com\/ec87c1e7d4f54fe68e93b898600862db\/DJI%20Care%20Enterprise\/Coverage%20Amount\/DJI%20Care%20Enterprise%20Plus%20Coverage%20Amount.pdf\" target=\"\u201c_blank\u201d\">click here<\/a>\u00a0for more details on the coverage amount.<br \/>\nIf the balance of your coverage amount is insufficient to pay for the repair or replacement fee, you will need to make up for the exceeding amount in order to enjoy the repair or replacement service.<\/p>\n<p>\u2462 To use the DJI Care Flyaway Coverage service, you will need to pay additional replacement fee. Please\u00a0<a href=\"https:\/\/terra-1-g.djicdn.com\/ec87c1e7d4f54fe68e93b898600862db\/DJI%20Care%20Enterprise\/Flyaway%20Service%20Feest\/%E3%80%90EN%E3%80%91DJI%20Care%20Enterprise%20Plus%20Flyaway%20Service%20Fees.pdf\" target=\"\u201c_blank\u201d\">click here<\/a>\u00a0for more details on the replacement fee.<\/p>\n<p>(2) Shipping Fees and Taxes<br \/>\nAny two-way shipping fee incurred within the country or region for which you are requesting to use the DJI Care Enterprise service plan shall be borne by DJI. If you wish to send your product back internationally or across regions, you must first obtain the consent of DJI, and any tariffs and custom clearance, shipping, and other fees shall be borne by you. DJI has the right to refuse to provide this service if any of the above criteria is not met.<\/p>\n<\/details>\n<details>\n<summary style=\"margin-bottom: 20px;\">What are the conditions for purchasing and renewing DJI Care Enterprise?<\/summary>\n<p>(1) First time purchase conditions and instructions<br \/>\nDJI Care Enterprise includes DJI Care Enterprise Basic, DJI Care Enterprise Basic (2-Year Plan), and DJI Care Enterprise Plus. You can choose one according to your needs.<br \/>\nPurchase and bind DJI Care Enterprise if your DJI Enterprise device meets any of the following conditions:<br \/>\n\u2460 The DJI Enterprise device is brand-new and unactivated;<br \/>\n\u2461 The DJI Enterprise device has been activated for less than 15 days;<br \/>\n\u2462 Less than 72 hours have passed after the DJI Enterprise device was repaired by an official DJI Service Center.<\/p>\n<p>If your product does not meet the aforementioned binding conditions but falls within the warranty period, please record a video following\u00a0<a href=\"https:\/\/terra-1-g.djicdn.com\/ec87c1e7d4f54fe68e93b898600862db\/DJI%20Care%20Enterprise\/DJI%20Care%20Enterprise%20Video%20Verification%20Tutorial\/%E3%80%90EN%E3%80%91DJI%20Care%20Enterprise%20Video%20Verification%20Tutorial.pdf\" target=\"\u201c_blank\u201d\">DJI Care Enterprise Video Verification Tutorial<\/a>\u00a0and upload it to the Cloud or designated video platform. After the video is uploaded, please refer to the video verification application template and send an email to videoverification@dji.com. We will review the video and reply to your email within 1-3 business days. After the verification is passed and you receive a purchasing notice, you can purchase and bind DJI Care Enterprise within 72 hours.<\/p>\n<p>If the product is not covered under warranty, you can request to send the device back for inspection through the official DJI online repair service request page. Following a successful inspection, you can purchase and bind DJI Care Enterprise within 72 hours of receiving the purchase notification.<\/p>\n<p>(2) Renewal conditions and instructions<br \/>\nYou can renew DJI Care Enterprise Basic if meets all the following conditions:<br \/>\n\u2460 DJI Care Enterprise Basic or DJI Care Enterprise Basic (2-Year Plan) is purchased and the total purchased and bound service duration does not exceed 2 years;<br \/>\n\u2461 DJI Care Enterprise purchased has not yet expired or expired within 15 days.<\/p>\n<p>You can renew DJI Care Enterprise Plus if meets all the following conditions:<br \/>\n\u2460 DJI Care Enterprise Plus is purchased and the total purchased and bound service duration does not exceed 2 years;<br \/>\n\u2461 DJI Care Enterprise purchased has not yet expired or expired within 15 days.<\/p>\n<p>If your product does not meet the aforementioned binding conditions, please record a video following\u00a0<a href=\"https:\/\/terra-1-g.djicdn.com\/ec87c1e7d4f54fe68e93b898600862db\/DJI%20Care%20Enterprise\/DJI%20Care%20Enterprise%20Video%20Verification%20Tutorial\/%E3%80%90EN%E3%80%91DJI%20Care%20Enterprise%20Video%20Verification%20Tutorial.pdf\" target=\"\u201c_blank\u201d\">DJI Care Enterprise Video Verification Tutorial<\/a>\u00a0and upload it to the Cloud or designated video platform. After the video is uploaded, please refer to the video verification application template and send an email to videoverification@dji.com. We will review the video and reply to your email within 1-3 business days. After the verification is passed and you receive a purchasing notice, you can purchase and bind DJI Care Enterprise within 72 hours.<\/p>\n<p>DJI Care Enterprise Basic and DJI Care Enterprise Plus do not support cross-renewal. Therefore, if you purchase DJI Care Enterprise Basic or DJI Care Enterprise Basic (2-Year Plan) in the first year, you can only renew the Basic plan. Similarly, when you purchase DJI Care Enterprise Plus in the first year, you can only renew the Plus plan.<\/p>\n<\/details>\n<details>\n<summary style=\"margin-bottom: 20px;\">Do I have to bind DJI Care Enterprise to my drones and payloads?<\/summary>\n<p>(1) First year binding<br \/>\nIf you have purchased the DJI Care Enterprise activation code, you need to activate and bind the service plan to your device using the activation code on\u00a0<a href=\"https:\/\/service.dji.com\/enterprise\/guide\" target=\"\u201c_blank\u201d\">DJI\u2019s official website<\/a>.<\/p>\n<p>If your purchased DJI Enterprise product includes the first year of DJI Care Enterprise (Auto-Activation Version), or if you have purchased DJI Care Enterprise (Auto-Activation Version) separately, the DJI Care Enterprise binding page will automatically appear in the app used for product activation once you successfully activate your DJI Enterprise product. You will need to provide the necessary information on this page to complete the binding of the DJI Care Enterprise service plan.<\/p>\n<p>* Please note that for the auto-activation version, if you choose to skip the DJI Care Enterprise binding page, or if the page does not appear due to server, network, or other issues, your DJI Care Enterprise will automatically bind to your DJI Enterprise product within 24 hours of activation. The default user information for the bound DJI Care Enterprise will be the app account details used during product activation. If there is an error in the bound user information, please contact DJI Support for assistance.<\/p>\n<p>(2) Renew binding<br \/>\nWhen renewing DJI Care Enterprise with an activation code, it is necessary to bind the activation code on the\u00a0<a href=\"https:\/\/service.dji.com\/enterprise\/guide\" target=\"\u201c_blank\u201d\">DJI Care Enterprise Official Website Page<\/a>.<br \/>\nIf you have purchased both the DJI Care Enterprise Basic (2-Year Plan) service activation code and the DJI Care Enterprise Basic service activation code simultaneously, kindly bind the DJI Care Enterprise Basic (2-Year Plan) first and then proceed to renew DJI Care Enterprise Basic.<br \/>\nIf you renew DJI Care Enterprise on DJI Store, the renewal service plan will be automatically bound to your device without additional operation required.<br \/>\nAfter activation, you can go to the online query page\u00a0<a href=\"https:\/\/service.dji.com\/djicare\/coverage\" target=\"\u201c_blank\u201d\">DJI Status Check<\/a>\u00a0to check the service status.<\/p>\n<\/details>\n<details>\n<summary style=\"margin-bottom: 20px;\">How can I access the Sharing Coverage service of DJI Care Enterprise Plus?<\/summary>\n<p>If you purchased DJI Care Enterprise Plus with several DJI Enterprise products and completed the service binding within 30 calendar days, you can choose whether to share the coverage amounts. The specific steps are as follows:<\/p>\n<p>(1) If you purchase a DJI Care Enterprise Plus activation code, you need to use the activation code to bind it on the\u00a0<a href=\"https:\/\/service.dji.com\/enterprise\/guide\" target=\"\u201c_blank\u201d\">DJI\u2019s official website<\/a>. If you bind multiple activation codes at the same time, the system will automatically enable coverage sharing. If you use activation codes separately, you can select &#8220;Bind More Devices&#8221; on the activation page within 30 calendar days of the first activation to include more devices in the shared coverage.<\/p>\n<p>(2) If the DJI Enterprise product you purchased (such as DJI Matrice 4T and DJI Matrice 4E) includes the first year of DJI Care Enterprise Plus (Auto-Activation Version), or if you purchased DJI Care Enterprise Plus (Auto-Activation Version) separately, please note that this service plan currently supports binding with only one device in the system and cannot automatically achieve coverage sharing as described in point (1). If you wish to share the coverage amounts of this service plan across different devices, you need to first activate the devices and complete the DJI Care service binding (see Question 8 for details). Then, click\u00a0<a href=\"https:\/\/djistore.wjx.cn\/vm\/hPbki0J.aspx\" target=\"\u201c_blank\u201d\">here<\/a>\u00a0to register the serial numbers of the devices that require shared coverage and submit an application. DJI will complete the review within 3-5 business days. If approved, you will be able to share the coverage amounts among the registered devices.<\/p>\n<\/details>\n<details>\n<summary style=\"margin-bottom: 20px;\">If I have bought DJI Care Enterprise for two drones, can their coverage amounts be shared?<\/summary>\n<p>Under DJI Care Enterprise Basic, DJI Care Enterprise Basic (2-Year Plan), the number of replacements for multiple drones or payloads cannot be shared.<\/p>\n<p>If you purchased DJI Care Enterprise Plus with several DJI Enterprise products, within calendar 30 days after the first activation and binding, you can choose whether to share the coverage amounts.<br \/>\nIf you choose to share the coverage amounts, the renewed DJI Care Enterprise Plus coverage will be shared automatically.<br \/>\nCoverage amounts cannot be shared in any other case, including but not limited to the following scenarios:<br \/>\n(1) The coverage amount of DJI Care Enterprise Plus cannot be shared with other DJI Enterprise products for which no DJI Care Enterprise Plus has been purchased.<br \/>\n(2) The coverage amount of DJI Care Enterprise Plus for the first binding cannot be shared with the coverage amount of the renewed DJI Care Enterprise Plus.<\/p>\n<\/details>\n<details>\n<summary style=\"margin-bottom: 20px;\">Does DJI Care Enterprise support DJI Care Express? What product series are supported by DJI Care Express?<\/summary>\n<p>If you have purchased and bound DJI Care Enterprise Basic or DJI Care Enterprise Basic (2-Year Plan) , you can apply for DJI Care Express service, provided that your service plan is still valid, and at least one replacement is remaining. In the event of any damage to your Enterprise product during normal operation within the coverage period, after you submit a repair request through the correct procedure, DJI will send you a brand-new or equivalent to brand-new products in performance and reliability immediately upon receiving your damaged product.<\/p>\n<p>DJI Care Express supports Product&lt;<a href=\"https:\/\/terra-1-g.djicdn.com\/ec87c1e7d4f54fe68e93b898600862db\/DJI%20Care%20Enterprise\/Replacement%20fee\/DJI%20Care%20Enterprise%20Replacement%20Fee.pdf\" target=\"\u201c_blank\u201d\">\u00a0click here\u00a0<\/a>&gt;<\/p>\n<\/details>\n<details>\n<summary style=\"margin-bottom: 20px;\">Which drone models come with a free maintenance service when purchasing DJI Care Enterprise? How do I use the maintenance service? What is the validity period of the drone maintenance service?<\/summary>\n<p>The following products can enjoy a standard maintenance service when DJI Care Enterprise Basic is purchased and bound: Matrice 30, Matrice 30T, DJI Mavic 3E, DJI Mavic 3T, DJI Mavic 3M and DJI Mavic 3T Advanced.<br \/>\nThe following products can enjoy two standard maintenance service when DJI Care Enterprise Basic (2-Year Plan) is purchased and bound: DJI Mavic 3E, DJI Mavic 3T, DJI Mavic 3M and DJI Mavic 3T Advanced.<br \/>\nThe following products can enjoy a standard maintenance service when DJI Care Enterprise Plus is purchased and bound: Matrice 30, Matrice 30T, DJI Mavic 3E, DJI Mavic 3T,DJI Mavic 3M, Matrice 350 RTK, Matrice 30T Dock Version, Matrice 3D, Matrice 3TD and DJI Mavic 3T Advanced.<br \/>\n*One time of Basic Maintenance for Japan and no maintenance service available in Hong Kong (SAR), South Korea and Mexico.<br \/>\n*The scenarios eligible for complimentary maintenance services, the range of covered components, and the maintenance method are subject to DJI&#8217;s final interpretation.<\/p>\n<p>You can contact dealers or visit DJI\u2019s official website and fill in DJI Care Factory Maintenance Service Application under Maintenance Service FAQ in the\u00a0<a href=\"https:\/\/repair.dji.com\/repair\/maintenance\" target=\"\u201c_blank\u201d\">Service Request and Inquiry page<\/a>\u00a0to obtain the maintenance code. Then submit a maintenance application in the Maintenance Service page.<\/p>\n<p>Free maintenance service can be used within the coverage period of the DJI Care Enterprise service plan. You can visit the\u00a0<a href=\"https:\/\/service.dji.com\/djicare\/coverage\" target=\"\u201c_blank\u201d\">Service Plans page<\/a>\u00a0to check the validity of your DJI Care Enterprise.<\/p>\n<p>For the covered parts and maintenance methods of the standard maintenance service, DJI reserves the right of final interpretation.<\/p>\n<\/details>\n<details>\n<summary style=\"margin-bottom: 20px;\">Is there a deductible for DJI Care Enterprise?<\/summary>\n<p>No, there is no deductible for these packages.<\/p>\n<\/details>\n<details>\n<summary style=\"margin-bottom: 20px;\">Does DJI Care Enterprise have a global warranty?<\/summary>\n<p>No global warranty is available under DJI Care Enterprise.<\/p>\n<\/details>\n<details>\n<summary style=\"margin-bottom: 20px;\">How do I use DJI Care Enterprise?<\/summary>\n<p>For damage covered by the terms and conditions of your DJI Enterprise device, you can go to DJI\u2019s repair services webpage to submit an\u00a0<a href=\"https:\/\/repair.dji.com\/\" target=\"\u201c_blank\u201d\">Online Repair Request<\/a>.<br \/>\nFollowing the repair request, send your DJI Enterprise device to the designated repair center. The items to be sent are subject to the scope of coverage specified in the service agreement for the DJI Care Enterprise service you purchased.<\/p>\n<\/details>\n<details>\n<summary style=\"margin-bottom: 20px;\">Does DJI Care Enterprise cover water-damaged drones and payloads?<\/summary>\n<p>In the event of water damage, you can use a replacement or repair included in you DJI Care Enterprise. For more details, please refer to the content specified in the service agreement for your DJI Care Enterprise.<\/p>\n<\/details>\n<details>\n<summary style=\"margin-bottom: 20px;\">After replacement, my product\u2019s serial number is different. Does this affect my service? Will my coverage period be recalculated?<\/summary>\n<p>If the serial number changes during repair or replacement, it will be updated on the system and this will not have any effect on future services. The coverage period will not be recalculated and will remain subject to your service agreement.<\/p>\n<\/details>\n<details>\n<summary style=\"margin-bottom: 20px;\">How do I check the serial number of my DJI Enterprise device?<\/summary>\n<p>Click <a href=\"https:\/\/repair.dji.com\/product\/serial\/serialno?Serial=1f3de020-c866-47b9-94d0-27e93c980ad7\" target=\"\u201c_blank\u201d\">here<\/a>\u00a0to check the serial number of DJI product.<\/p>\n<\/details>\n<details>\n<summary style=\"margin-bottom: 20px;\">What is DJI Care Flyaway Coverage Service?<\/summary>\n<p>1. What is DJI Care Flyaway Coverage Service?<br \/>\nDJI Care Flyaway Coverage is a service provided under DJI Care Enterprise Plus. If your aircraft is flown away due to accidents within the validity period of DJI Care Enterprise Plus, you may obtain a well-functioning product from DJI after going through the service procedure and paying the service fee.<\/p>\n<p>Supported Service Plan: DJI Care Enterprise Plus<br \/>\nNumber of Replacements: One time per year<br \/>\nFlyaway Replacement Fee: To use the Flyaway Coverage service, you will need to pay a replacement fee. Please click\u00a0<a href=\"https:\/\/terra-1-g.djicdn.com\/ec87c1e7d4f54fe68e93b898600862db\/DJI%20Care%20Enterprise\/Flyaway%20Service%20Feest\/%E3%80%90EN%E3%80%91DJI%20Care%20Enterprise%20Plus%20Flyaway%20Service%20Fees.pdf\" target=\"\u201c_blank\u201d\">here<\/a>\u00a0to see the replacement fee.<br \/>\nSupported Products: Matrice 30, Matrice 30T, Mavic 3E, Mavic 3T, Mavic 3M, DJI Matrice 4T, DJI Matrice 4E and DJI Mavic 3T Advanced<\/p>\n<p>* If you choose to use the Flyaway Coverage service, DJI will provide a replacement product of the same model as yours, and the replacement product is brand-new or equivalent to brand-new product in performance and reliability.<br \/>\n* You can click\u00a0<a href=\"https:\/\/service.dji.com\/djicare\/coverage\" target=\"\u201c_blank\u201d\">here<\/a>\u00a0to check the remaining times of Flyaway Coverage service.<\/p>\n<p>2. How does DJI Care Flyaway Coverage come into effect?<br \/>\nDJI Account and Remote Controller Binding:<br \/>\nIf the purchased product is supported by the DJI Care Flyaway Coverage service, please bind the app account and remote controller with the aircraft by using the latest version of DJI Pilot 2.<\/p>\n<p>Binding Method:<br \/>\nFor a brand-new and unactivated product, follow the on-screen binding instructions in DJI Pilot 2 during activation.<br \/>\nIf your product has been activated, complete binding under \u201cDevice Management\u201d of DJI Pilot 2.<\/p>\n<p>Binding Information Query:<br \/>\nAfter successful binding, you can check the binding relationship information in the Device Management section of the DJI Pilot 2.<\/p>\n<p>To bind your aircraft and remote controller, or to perform an unbinding operation, please refer to\u00a0<a href=\"https:\/\/support.dji.com\/help\/content?customId=en-us03400008916&amp;spaceId=34&amp;re=US&amp;lang=en\" target=\"\u201c_blank\u201d\">this article<\/a><\/p>\n<p>3. What is the purpose of the account and remote controller binding required for DJI Care Flyaway Coverage Service?<br \/>\nTo make sure that your aircraft can use the flyaway coverage service provided by DJI Care Enterprise Plus, the account and remote controller need to be bound with the aircraft:<br \/>\n\u00b7 Binding an aircraft with a DJI account means the owner of the account has ownership of the aircraft.<br \/>\n\u00b7 Binding the aircraft with a remote controller records the linking relationship between the aircraft and the remote controller.<br \/>\nIf a flyaway occurs, only the owner of the bound account can apply for the flyaway coverage service and produce the flyaway report with the bound remote controller to mark the aircraft as flyaway.<br \/>\nTherefore, in order to use the flyaway coverage service on your product, please be sure to go to [Settings] &#8211; [Device Management] in the app to bind your DJI account with the aircraft in advance, and also to bind the remote controller with the aircraft.<\/p>\n<p>For the aircraft that is not associated or bound or either association or binding is cancelled once done, you will not be able to apply for relevant flyaway coverage services.<br \/>\nIf you choose to use the Flyaway Coverage service, DJI will provide a replacement product of the same model as yours, and the replacement product is brand-new or equivalent to brand-new product in performance and reliability.<\/p>\n<p>4. How do I use DJI Care Flyaway Coverage Service?<br \/>\n(1) Go to the DJI official website and then go to Support &gt; Service Request and Inquiry &gt; Flyaway Service, and submit the flyaway incident information;<br \/>\n(2) Provide flight records for the flyaway aircraft so that DJI can determine whether the flyaway incident meets the requirements for DJI Care Flyaway Coverage;<br \/>\n(3) Complete the DJI Care Flyaway Aircraft Report by following the instructions. After the report is confirmed, flying the aircraft is prohibited;<br \/>\n(4) Pay the fee;<br \/>\n(5) A replacement aircraft will be sent to you.<\/p>\n<p>* If the aircraft is found before paying the service fee, you can contact DJI to cancel the DJI Care Flyaway Aircraft Report, and then your product can be used normally again. If you have already paid the service fee, the ownership of your original aircraft will be transferred to DJI, and the DJI Care Flyaway Aircraft Report cannot be canceled. If you obtain the aircraft again, please send it back to DJI.<\/p>\n<\/details>\n","documentatie":"","document_files":null,"guarantees_&_benefits":"<p><span style=\"color: #28a745;\">\u2714<\/span> Klantbeoordeling: <span style=\"color: #1e73be; font-weight: 600;\">9,6 \/ 10<\/span><br \/>\n<span style=\"color: #28a745;\">\u2714<\/span> <span style=\"color: #1e73be; font-weight: 600;\">Gratis verzending<\/span> bij bestellingen boven \u20ac99<br \/>\n<span style=\"color: #28a745;\">\u2714<\/span> Standaard EU-<span style=\"color: #1e73be; font-weight: 600;\">garantie inbegrepen<\/span><br \/>\n<span style=\"color: #28a745;\">\u2714<\/span> Veilige betalingen met <span style=\"color: #1e73be; font-weight: 600;\">SSL-versleuteling<\/span><br \/>\n<span style=\"color: #28a745;\">\u2714<\/span> Persoonlijke <span style=\"color: #1e73be; font-weight: 600;\">klantenservice<\/span><br \/>\n<span style=\"color: #28a745;\">\u2714<\/span> <span style=\"color: #1e73be; font-weight: 600;\">Snelle &amp; betrouwbare<\/span> levering<br \/>\n<span style=\"color: #28a745;\">\u2714<\/span> <span style=\"color: #1e73be; font-weight: 600;\">Meerdere betaalmethoden <\/span>beschikbaar<\/p>\n","benefits":"<p><span style=\"color: #28a745;\">\u2714<\/span> Klantbeoordeling: <span style=\"color: #1e73be;\">9,6 \/ 10<\/span><br \/>\n<span style=\"color: #28a745;\">\u2714<\/span> <span style=\"color: #1e73be;\">Gratis verzending<\/span> bij bestellingen boven \u20ac99<br \/>\n<span style=\"color: #28a745;\">\u2714<\/span> Standaard EU-<span style=\"color: #1e73be;\">garantie inbegrepen<\/span><br \/>\n<span style=\"color: #28a745;\">\u2714<\/span> Veilige betalingen met <span style=\"color: #1e73be;\">SSL-versleuteling<\/span><br \/>\n<span style=\"color: #28a745;\">\u2714<\/span> Persoonlijke <span style=\"color: #1e73be;\">klantenservice<\/span><br \/>\n<span style=\"color: #28a745;\">\u2714<\/span> <span style=\"color: #1e73be;\">Snelle &amp; betrouwbare<\/span> levering<br \/>\n<span style=\"color: #28a745;\">\u2714<\/span> <span style=\"color: #1e73be;\">Meerdere betaalmethoden <\/span>beschikbaar<br \/>\n<span style=\"color: #28a745;\">\u2714<\/span> <span style=\"color: #1e73be;\">ISO 9001 <\/span> gecertificeerd<\/p>\n","purchase_price_ex_vat":"","estimated_delivery_timeline":"NA","brand_logo":"","model":"","model_short":"","drone_cx_class":"00: Geen klasse","description_images":"","tips":"","dji_dock_3_ready":[]},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>DJI Care Ent. 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